November 8th 2020
In light of the uncertainty we all face due to the outbreak of coronavirus (COVID-19), we want you to know that our number one priority remains the safety of our customers, our employees and the greater community. In accordance with government instructions, our stores are temporarily closed from Thursday 5 November until Wednesday 2 December 2020.
We are still offering a click or call and collect service for all our stock products via our website and on 01255 318565. We anticipate that our phone lines will be busy and we apologise in advance for any delays that you may incur.
Whilst our doors may be closed, it’s certainly business as usual behind the scenes where our admin and distribution teams are hard at work in COVID-secure environments. We will continue to safely deliver orders in line with the government’s COVID-19 Secure guidance. If you have furniture on order, we will keep you updated on expected delivery dates.
Our apologies in advance as some lead times may have extended due to the substantial increase in demand since the last lockdown.
Our customer care team will be carefully working through your calls and emails, and response times may be a little longer than usual. If you’re waiting to hear back, please bear with us. We really appreciate your patience.